Murolia INC is dedicated to providing a worry-free shopping experience. If you are not satisfied with your Spring/Summer women’s clothing purchase, we offer flexible return options.
I. Return Eligibility
We accept return requests in the following cases:
Incorrect size
Dissatisfaction with style or color
Product quality issues
Other reasonable return requests
Important Note: Items may be returned even after opening, provided they meet the return criteria.
II. Return Timeframe
Customers may request a return within 30 days of receiving the item.
Return requests submitted after the 30-day window cannot be accepted.
III. Return Conditions
Returned items must meet the following basic requirements:
No severe damage caused by the customer
Maintained in a condition suitable for resale (trying on and opening the package is permitted)
Accompanied by original packaging or identifiable accessories (e.g., labels, hangtags)
IV. Return Shipping Costs
Quality issues or incorrect items shipped: Murolia INC covers the return shipping costs.
Personal reasons (dislike, incorrect size, etc.): The customer covers the return shipping costs.
V. Return Process
Contact customer service to submit a return request.
Receive the return address and instructions.
Ship the item back as instructed.
Refund processed after warehouse inspection and confirmation.
VI. Refund Details
Once the returned item is received and passes inspection:
We will issue a refund to the original payment method within 3–5 business days.
Actual receipt time may vary slightly depending on the payment method.
VII. Return Address & Contact Information
Address: 905 1/2 South Kenmore Avenue
Los Angeles, CA 90006
Email: support@murolia.shop
Phone: +1 7475771678
Murolia INC — Making every shopping experience worry-free and flexible.
